Last updated: December 9, 2025
By accessing and using the Pouches website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
You must be at least 21 years of age to purchase products from Pouches. By placing an order, you confirm that you meet this age requirement. We reserve the right to request proof of age and to cancel any order if we believe the purchaser does not meet the minimum age requirement.
All products sold on Pouches are sourced from trusted Norwegian vendors. Prices are displayed in USD and include applicable markups. We reserve the right to change prices at any time without prior notice. All prices are subject to change based on vendor pricing and currency fluctuations.
When you place an order, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason. Payment is processed securely through Stripe. Your order will only be processed once payment has been successfully completed.
We offer express shipping via DHL and FedEx to select countries. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, weather, or other factors beyond our control. All orders are shipped as gifts for customs purposes and include discreet packaging.
Customers are responsible for understanding and complying with their local laws regarding the import of snus and nicotine products. Pouches is not responsible for any customs duties, taxes, or fees that may be imposed by your country. Orders that are seized or returned by customs are not eligible for refunds.
Due to the nature of our products, we cannot accept returns for opened or used items. If your order arrives damaged or you receive the wrong items, please contact us within 48 hours of delivery for a replacement or refund. Lost packages will be investigated with the shipping carrier.
Pouches is not liable for any health effects resulting from the use of our products. Snus and nicotine products carry health risks, and users should be aware of these risks before purchasing. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any changes constitutes acceptance of the new terms.
If you have any questions about these Terms of Service, please contact us through our website.