Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Shipping address
• Payment information (processed securely by Stripe)
• Order history and preferences
• Communications with our customer service

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Shipping carriers (DHL, FedEx) to deliver your orders
• Payment processors (Stripe) to process transactions
• Service providers who assist in our operations
• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed through Stripe, which is PCI DSS Level 1 certified. We do not store your credit card information on our servers.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order information is retained for a minimum of 7 years for tax and legal compliance purposes.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If we become aware that we have collected personal information from someone under 21, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website.